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Channel: Switched to Mautic from Sendy - getting a large amount of failure email from Amazone SES
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Switched to Mautic from Sendy - getting a large amount of failure email from...

We finally switched over to Mautic yesterday from Sendy and sent out newsletter to our subscribers for the first time. We use Amazon SES API for our email delivery for several years but we are getting...

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Switched to Mautic from Sendy - getting a large amount of failure email from...

Hi, you probably didn’t turn off this option: Once it’s turned off you won’t get the email notification, just the regular bounce messages. Once you set up your feedback loops properly for Mautic /...

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Switched to Mautic from Sendy - getting a large amount of failure email from...

Feedback should be setup like this: Read full topic

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Switched to Mautic from Sendy - getting a large amount of failure email from...

I disabled it … But strange thing is … When I am receiving failure feedback emails, it not marking it bounced in Mautic so I manually set it DNC While the ones marked bounced are not sending failure...

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Switched to Mautic from Sendy - getting a large amount of failure email from...

I noticed all feedback emails missed by Mautic are empty email body with attachment of failure. I had to open attachment to get the email address to set it DNC manually in Mautic Here the screenshot...

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Switched to Mautic from Sendy - getting a large amount of failure email from...

Look like the bounce is not working in Mautic … Here the test result from Amazon … the Mark Spam is working but the bounce is not What setting should I check for next? Read full topic

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Switched to Mautic from Sendy - getting a large amount of failure email from...

Got it sorted but still troubleshooting it … It turn out that one of our verified email address on Amazon SES is not triggering the bounces while other 5 are triggering the bounces. Very odd … We are...

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Switched to Mautic from Sendy - getting a large amount of failure email from...

Could you solve it? Read full topic

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Switched to Mautic from Sendy - getting a large amount of failure email from...

Many Sendy users don’t know, that unlike in Sendy the feedback loop hast be configured manually in Mautic. Here is a guide:Complete Amazon SES / SNS / IAM setup for Mautic in 2023 You can turn off the...

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